Edinburgh is very compact, which makes it ideal to explore on foot or by bicycle. See below for information about getting to the venue.

• Find out about walking routes and cycling paths, bike security and bike parking options
• Bus Stop (George IV Bridge): 23, 27
• Bus Stop (Victoria Street) 9, 23, 27
• Waverly Station 0.4 miles – up steep hill
• The closest drop off point is the Radisson Collection Hotel on George IV Bridge. The five-minute walk up the hill to the Hub is steep and there are areas of cobbled street, so if you have limited mobility you may want to attend with a companion
• Due to its proximity to Edinburgh Castle, the area outside The Hub can be extremely busy with tourists at all points of the day and may take people with mobility requirements longer to navigate

Access Shuttle

• Please be aware that during August, the Lawnmarket and Johnston Terrace are closed to vehicles from 5pm on most evenings
• During these road closures we operate The Hub Shuttle, a free service which connects Johnston Terrace with The Hub
• The shuttle vehicle is accessible for wheelchair users, those using mobility aids or anybody who may face difficulties as a pedestrian, in navigating the hills and/or crowds

Venue Accessibility

• Level access from street level into Box Office
• Box Office has a low counter and induction loop system; set hearing aid to the T position
• The Box Office has a bit of an echo
• Assistance dogs are welcome and can be looked after by venue staff
• Level access route to Dunard Bar is via Main Hall
• Most areas have low levels of lighting
• Five accessible toilets across all levels

Accessible toilets on every level

• Ground Floor: cubicle in men’s toilet (right hand transfer), cubicle in women's toilet (left hand transfer)
• Sculpture Gallery: individual toilet (right hand transfer)
• Main Hall: cubicle in mixed gender toilet (left hand transfer)
• Main Hall Balcony: individual toilet (right hand transfer) 

Platform lift from Ground Floor to Sculpture Gallery

• Turning circle to access lift is 140cm X 105cm
• Lift door is 90cm wide
• Lift is 138cm deep
• Weight limit 250kg

Passenger lift between Sculpture Gallery, Main Hall, Main Hall Balcony

• Lift door is 80cm wide
• Lift is 140cm deep
• Weight limit 800kg 

Auditorium Accessibility 

• Two wheelchair spaces available in front row of Main Hall Seating Bank
• The best seats for people transferring from a wheelchair or with limited mobility are the Main Hall Lounge Seating, or the front row of the Main Hall Seating Bank – seating is unreserved but if you notify front of house about an access requirement they will help you find an appropriate seat

Seating information

• Main Hall Lounge Seating
  • Mix of solo armchairs and shared sofas
  • Seats are unreserved
  • All these seats are on one level with step free access
• Main Hall Seating Bank
  • Front row of seating bank has step free access, all other rows only accessible via steps
  • Seat dimensions: 50cm (w), 50cm (d), 50cm (h); 62cm of legroom
• Main Hall Balcony Seating
  • Multiple steps up to seating bank at rear of Balcony
  • 3 steps down to seating around Balcony edge
  • Seat dimensions: 40cm (w), 40cm (d), 50cm (h); 40cm of legroom 

Further information

• Induction loop in auditorium; set hearing aid to the T position
• For best view of captions sit in the centre of the auditorium - seating is unreserved but if you notify front of house about an access requirement they will help you find an appropriate seat
• Where an event has BSL interpretation, there will be signs identifying the seats with the best sight lines
• All events at The Hub this year are operating with a Relaxed approach, where people are welcome to leave and re-enter at any time throughout the event
• There is no chill out space available at The Hub

If you have any questions about the access of the venue, please contact [email protected]