Booking Information

How to book

All ticket prices will be listed on the individual event pages.

Online: What's On
Telephone: +44 (0)131 473 2000
BSL interpreted: SignLive

Our phone lines are open as follows:

2–13 June

Monday to Saturday, 10am–5pm
Sunday, 12–4pm

14 June – 31 July

Monday to Saturday, 10am–5pm
Closed on Sundays

2–29 August

Monday to Saturday, 9am–7.30pm
Sunday, 10am–7.30pm

Online Booking

Please note that we have recently upgraded our box office system, so you will require a new password.

If you have booked with us before, and your email address is already registered with us, please request a new password by clicking the ‘Forgotten your password?’ link on the account page.

Priority Booking

Priority booking for Members opens from Wednesday 2 June on a staggered basis before tickets go on sale to the public. For more information please visit our membership page.

Ticket Fees

We do not charge booking fees. If you choose to receive your tickets in the post, you will be charged £1 for postage.

Young Children Bookings

We advise that you contact us in advance to check if a performance is suitable for very young children. There is no charge for infants under the age of two as long as the child sits on the lap of an adult, and no ticket is required.

Children over the age of two will require a seat and a paid ticket. If your child becomes restless, you may be asked to leave the auditorium to avoid disturbing other customers.

Concessions

During priority booking, under-18s and disabled people are entitled to a 30% concession discount.

In our general sales period, recipients of pension credit, universal credit, employment and support allowance or jobseeker's allowance, full-time students, under-26s and disabled people are entitled to a 30% concession discount.

COVID-19 safety precautions

To minimise physical contact, our box office is closed. In-person ticket collection will not be available. We encourage customers to book online or by phone, and to select the electronic ticket option when booking to facilitate contactless interactions with staff at our venues.

We have introduced socially distanced seating plans to allow households and support bubbles to sit together while remaining at a safe distance from others. When you book online you will be asked to select a seating ‘bubble’ with the correct number of seats for your household. Disabled people may be accompanied by a support person outside of their household or support bubble.

Traceability will be especially important this summer to help prevent community transmission. For 21 days after your visit, we may be asked to share your name and contact details with NHS Test & Protect to help them identify people who may have been exposed to COVID-19.

Ticket refunds and exchanges

We call upon each person’s sense of civic responsibility to do their part. If you or anyone in your household has had any recent COVID-19 symptoms, however fleeting, please stay home for everyone’s safety.

If you are unable to attend any event at the 2021 Edinburgh International Festival for any reason related to COVID-19, we will refund the full cost of the ticket to the lead booker. Due to social distancing requirements, any refunds would apply to a whole seating bubble. Unfortunately we are unable to refund individual tickets within a seating bubble. Refunds must be requested at least 24 hours in advance of the performance. No refunds will be available after the performance has taken place. Postage fees are non-refundable.

For extra peace of mind we’ve teamed up with Secure My Booking to offer Ticket Protection, which allows you to recoup 100% of the money you paid for your tickets if you are unable to attend an event that hasn’t been cancelled or rescheduled. Ticket Protection covers illness, accidents, travel delays, adverse weather, strikes and more. This optional extra costs £1.50 per ticket and is only available at the time of booking. For more information, please visit securemybooking.com

Access information

Disabled people get 30% off tickets when booking online. If you require a wheelchair space or a free essential companion ticket please contact us directly on +44 (0) 131 473 2056.

Please visit our dedicated Access page for further information.

Safety and Security

We ask that you arrive no earlier than 30 minutes before a performance begins. Latecomers may not be admitted.

Your safety and security at International Festival events is of the utmost importance to us. Please note that bags may be subject to security searches. No large bags such as suitcases will be allowed into the venue. There is no cloakroom to store belongings.

If you spot anything suspicious during your visit to the International Festival, please do let a member of the team know.