
Booking Information
Booking Information
The 2026 Programme is yours to discover.
Public booking opens Thursday 26 March, with priority booking for our members.
- Thu 19 March: Gold Ambassador & USA Gold Patrons
- Fri 20 March: Silver Ambassador, Ambassador & USA Silver Patrons
- Mon 23 March: Gold Friend, Silver Friend & USA Patrons
- Tue 24 March: Friend
How to Book
Online Booking
If you have booked with us before, you should be able to log in with the same email address and password that you previously used.
If you've forgotten your password, you can request a new password by clicking the ‘Forgotten your password?’ link on the account page.
Telephone Booking
Number: +44 (0)131 473 2000
BSL Interpreted: Convo
Opening Times:
- Thu 19 March - Wed 25 March (Members only)
Mon - Fri, 12noon - 4pm
Sat and Sun closed - Thu 26 March - Thu 6 August
Mon - Fri, 12noon - 4pm
Sat and Sun closed - Fri 7 August - Sun 30 August
Daily, 10am - 8pm
In-person Booking
Customers with access requirements can request an in-person appointment to book tickets by emailing [email protected] or calling +44 (0)131 473 2056. Appointments are limited and offered on a first come, first served basis.
Access Information
Register your access requirements with us by signing up to our free Access Pass. This allows you to book online for a range of accessible seating options, such as wheelchair user spaces, seats with additional legroom, and seats with good views of a BSL interpreter or captions.
Access Pass Members receive the Access Guide in Spring, which is produced alongside our brochure with detailed information about venue access and our accessible performances programme.
Ticket Prices & Fees
Tickets are non-refundable. Optional ticket protection is available, allowing you to recoup 100% of the paid ticket price (including booking fee) if you are unable to attend your event for a number of unforeseen reasons. Find out more.
Ticket prices are inclusive of all booking fees. Ticket prices for events at the Lyceum are inclusive of a £1.95 restoration fee per transaction. Events at Edinburgh Playhouse will incur a £2 restoration fee per ticket.
Ticket prices may vary from previously published prices, according to demand. This flexible pricing model helps fund our affordable ticketing initiatives.
Affordable Tickets
Cost shouldn’t be a barrier to cultural discovery. Find the best ticket deals and concessions tailored to your budget.
Frequently Asked Questions
FAQs for November 2025 Pre-sale
Q: What 2026 concerts and performances went on sale in November 2025?
A: We have an exceptional line-up for 2026, and wanted to give audiences the opportunity to secure tickets for a selection of major international acts before Christmas. This was a chance to book some unmissable events early while we finalise the rest of the programme. Booking was open from 27 November to 25 December for the following performances:
- A Trial – after An Enemy of the People
- Zurich Opera House: A Masked Ball
- San Francisco Ballet: Mere Mortals
- Berliner Philharmoniker: Elgar & Tchaikovsky
- Berliner Philharmoniker: Closing Concert
FAQs Refunds & Exchanges
Q: What is your refund policy?
A: Tickets are non-refundable except in the event of cancellation of a performance. We encourage you to purchase optional ticket protection, allowing you to recoup 100% of the paid ticket price (including booking fee) if you are unable to attend your event for a number of unforeseen reasons. Ticket protection is provided by TicketPlan. Find out more.
Q: How do ticket exchanges work?
A: Tickets can be exchanged for another performance of the same event, subject to availability. If the new ticket is a higher price than the original purchase price, you will need to pay the difference. Per our refund policy, we are unable to refund the difference in price if the new ticket is a lower price than the purchase price. A ticket exchange administration fee of £1.50 per ticket applies; this fee is waived for all members. Tickets can be exchanged up to 48 hours before the start of the performance you have initially booked for; we cannot exchange tickets closer to the performance start time.
Q. How long can I use the no-fee ticket exchange benefit as a member?
A: The no-fee ticket exchange benefit applies throughout the 2026 Festival booking period, up to and during the Festival itself. We will review how it’s used following the 2026 Festival before confirming future arrangements.
General FAQs
Q: How do I receive my tickets?
A: There are four ways to access your ticket:
- Email: Your tickets will be emailed as PDF documents after you make your purchase. You can display the PDF ticket on your mobile for entry – no need to print.
- SMS: The tickets will be sent via SMS on the day before your event. Ensure your account has your current mobile number to receive the SMS.
- Mobile Wallet: You will receive a link to add your tickets to Google or Apple Wallet in your order confirmation email. You can also add tickets to your mobile wallet anytime via your account.
- Post: If you opt to have your tickets sent to you by post, please make sure you take them with you to the performance. There is a £3 postal charge to receive your tickets via post.
If you need help with anything that isn’t covered here, please get in touch.
Q: I have access requirements, how can you help?
A: You can find out all about our access provisions on our Access page. If you need any assistance at any of our venues, please speak to a member of staff.
Q: Are ticket prices likely to change?
A: From March 2026, ticket prices can go up or down incrementally after they go on public sale, based on demand.
We offer a range of prices to suit different budgets. When some people are willing to pay more for premium tickets—especially for in-demand shows—it directly helps us offer more affordable options for others. We're committed to making the Festival accessible, which is why:
- More than 50,000 seats will be £30 or less
- Every single performance has £10 tickets available for those that need them
- We offer a range of generous discounts on our full-price tickets. Deaf, disabled and neurodivergent people and under 18s can save 50%, and we offer a 30% discount for arts workers and under 30s
- We also offer a 10% discount for groups of 10 or more people
- Free tickets are available to essential companions, young musicians and singers, NHS workers, low-income benefit recipients and charity workers
Q: Do you provide content guidance or highlight sensitive content?
A: We offer content guidance to help you decide whether a performance is suitable for you and your party to attend. We aim to do this without sensationalising or giving away important plot twists or surprises.
Content guidance includes health-based warnings (like strobe lighting) and information about sensitive subject matter that might be depicted or referenced. We strive to keep our guidance clear and straightforward.
Keep in mind that as productions evolve through rehearsals and previews, the content guidance may change between booking your ticket and seeing the performance. This is particularly common when we are presenting the world premiere of a new production.
Content guidance will be updated on each event listing on our website. We also include content guidance in pre-show emails and display it at our venues. Feel free to ask a member of our front of house team at the venue for further details.

