The Edinburgh International Festival is looking for an experienced, passionate and dedicated Ticketing Administrator to join the team. We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.  
EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.
To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Job Specification

The Role:

The role of the Ticketing Administrator is to deliver an efficient and well-organised box office service for internal departments and visiting companies. Ticketing Administrators should display excellent communication skills and always maintain a high level of attention to detail. Ticketing Administrators may also be required to assist with selling tickets during busy sales periods.

Job description and Deliverables 
•    Facilitating ticketing requests for internal departments and external stakeholders
•    Managing various ticketing hold allocations
•    Inbox management
•    Assisting with event configuration 
•    Additional administrative duties to support the ticketing team

 Learn about our Employee Benefits

Due to the high volume of applications received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible. 

Closing date for applications: Monday 5 January 2026, 9.00am

Funded by The City of Edinburgh Council and Creative Scotland. 
Registered charity number SC004694.