Making It Happen: Building Trust in Financial Institutions

The hot topics of biting satire Make It Happen are interrogated in this debate tackling the relationship between consumers and the industry. 

Taking inspiration from the pages of James Graham’s play, a panel of industry experts will interrogate themes of transparency, the role emerging fintech companies play in improving trust and how they are impacting the financial landscape.

Hosting the conversation is Professor Liz Grant, Co-Director of the Compassion in Financial Services Hub at the University of Edinburgh. Professor Grant is joined by:

  • Dame Susan Rice, former Chief Executive of Lloyds Bank TSB;
  • Stephen Ingledew OBE, founder and Chairman of FinTech Scotland
  • Sarah Jayne Dunn, Head of Financial Health, Citizens Advice Scotland.