Here are the answers to some of our most frequently asked questions about booking your Festival tickets. 

If you need help with anything that isn’t covered here, please get in touch.

How can I book tickets?

You can find out more information on how to book tickets. 

I have access requirements, how can you help?

You can find out all about our access provisions on our Access page.

You can also sign up for our Access Pass to let our Front of House staff know about your requirements before the performance. If you need any assistance at any of our venues, please speak to a member of staff.

How do I receive my tickets?

There are four ways to access your ticket:

• Email: Your tickets will be attached to your order email. You can display it on your mobile for entry – no need to print.
• SMS: The tickets will be sent via SMS on the day of your event. Ensure your account has your current mobile number to receive the SMS.
• Mobile Wallet: A link will be provided to add your tickets to Google or Apple Wallet. You can also add to wallet anytime via your account.
• Post:  If you’ve opted to have your tickets sent to you by post, please make sure you take them with you to the performance. There is an additional cost to receive your tickets via post.

Do you use Dynamic Pricing? 

We use flexible pricing at the Edinburgh International Festival. This means that ticket prices can go up or down incrementally after they go on public sale, based on how popular specific seats or performances are becoming.

Like many theatres and venues, we have manually adjusted prices for several years and we now make use of technology to help with the process. Unlike some big commercial events, we place careful limits on how much and how quickly prices can change, and our ticketing team reviews all recommended adjustments.

We offer a range of prices to suit different budgets. When some people are willing to pay more for premium tickets—especially for in-demand shows—it directly helps us offer more affordable options for others. We're committed to making the Festival accessible, which is why:

• More than half of our tickets – that’s 50,000 seats – will be £30 or less
• Every single performance has £10 tickets available for those that need them
• We offer a range of generous discounts on our full-price tickets. D/deaf, disabled and neurodivergent people and under 18s can save 50%, and we offer a 30% discount for arts workers and under 30s
• Free tickets are available to young musicians, NHS workers, low-income benefit recipients and charity workers

If you're looking for the most affordable options or have questions about discounts, check out additional information on Affordability at Edinburgh International Festival. We welcome any further queries or comments, please get in touch. 

Do you provide content guidance or highlight sensitive content?

We offer content guidance to help you decide what to attend, and who to take with you. We aim to do this without sensationalising or giving away important plot twists or surprises.

Content guidance includes health-based warnings (like strobe lighting) and information about sensitive subject matter that might be depicted or referenced. We strive to keep our guidance clear and straightforward.

Keep in mind that as productions evolve through rehearsals and previews, the content guidance may change between booking your ticket and seeing the performance. This is particularly common when we are presenting the world premiere of a new production.

You can find content guidance on each event listing. We also include content guidance in pre-show emails and display it at our venues. Feel free to ask a member of our front of house team at the venue for further details.