Here are the answers to some of our most frequently asked questions. If you need help with anything that isn’t covered here, please get in touch.

How can book tickets?

You can find out more information on our booking information page.

What time should I arrive?

We recommend arriving no later than 15 minutes before the performance starts. Arrive in plenty of time to take your seat, purchase any refreshments you might like and buy a programme, if there is one. Please note that Edinburgh is very busy during August and this can affect travel time, so allow longer than usual to get to your venue.

What happens if I’m late?

Some performances have a no latecomers policy, so you may not be able to enter if you do not arrive in time. If possible, our Front of House staff will ask you to wait in the foyer until a suitable pause in the action before letting you into the performance. Some of our venues have screens in the Front of House spaces, so you may be able to watch the performance on one of them.

Can I take photos?

We ask that you please do not use your phone during performances to allow everyone to enjoy the show without distractions.

However, we do encourage photos in our venues before and after performances and during the interval! We would love to see you enjoying the International Festival, so please make sure to tag us at @EdIntFest or use #EdIntFest.

I have access requirements, how can you help?

You can find out all about our access provisions on our Access page.

You can also sign up to our Access Pass to let our Front of House staff know about your requirements in advance of the performance. If you do need any assistance at one of our venues, please speak to a member of staff.

How do I receive my tickets?

If you’ve opted for an e-ticket, your tickets will be emailed to you once you have booked them. If you’ve given us your mobile number, you will also be sent your tickets via text on the day of the performance.

If you’ve opted to have your tickets sent to you by post, please make sure you bring them with you to the performance.

What food and drink options are available?

Each of our venues has a different food and drink offering. Find out all about food and drink on our venues pages.

Is there a dress code?

There is no formal dress code for the International Festival. We want everyone to feel comfortable and able to enjoy the performance. Wear whatever makes you feel best.

Can I bring my children?

We love welcoming younger audiences. Audience members under 16 will need to be accompanied by a responsible adult. Each of our venues has their own age guidance, so please check our venues page for specific information. Some shows may have specific age guidance and content warnings which can be found on the performance web page and on your tickets.