Privacy Policy

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Hub Tickets provides ticketing services for the Edinburgh International Festival.

Privacy

Edinburgh International Festival takes the privacy of its Patrons very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

Data Protection

Hub Tickets operate and are registered as The Edinburgh Festival Centre Ltd. in accordance with current data protection legislation. Edinburgh Festival Centre Ltd.’s data protection registration number is Z4955593. Edinburgh International Festival Society’s data protection registration number is Z7668082.

The information we collect

In order to provide you with the best service we can, we collect certain personal information about you. When you book tickets via the site, we need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details.

What do we do with your personal information?

Edinburgh International Festival may use your personal information to keep you informed about events, news and offers which may be of interest to you. If you have chosen to receive them, they may use your information to provide you with email bulletins and other email alerts letting you stay up-to-date with relevant events and offers. They may also use the information to process any transactions you undertake with us and for internal administration and analysis. They disclose your information to third parties only for providing the above services to you. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent or allow event promoters to do so.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Hub Tickets in the manner set out in this Privacy Policy. If you have any questions or concerns about the information we hold about you, you can also email us at boxoffice@hubtickets.co.uk. We are unable to respond to ticket availability requests via email, please contact the Box Office on +44 (0) 131 473 2000 for all ticket enquiries.

Security

Our secure server ensures that your personal details stay personal.

Every credit card purchase you make at our website is done through our Secure Server Technology. This provides many security features, including:

  • Authentication: this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
  • Encryption: this encodes the data, so that it cannot be read by anyone other than the secure server.
  • Data Integrity: this checks the data being transferred to ensure it has not been altered.

Our online ticketing facility accepts MasterCard; American Express; Visa; Visa Debit; Maestro and Solo.

Our secure server software encrypts information, ensuring that Internet transactions stay private and protected.

If you have any questions or concerns about the security, you can email us at boxoffice@hubtickets.co.uk. We are unable to respond to ticket availability requests via email, please contact the Box Office on +44 (0) 131 473 2000 for all ticket enquiries.

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